Computer Software Repair Rates:

Protection concept: computer keyboard with Eye icon and word Virus Detected on enter button background, 3d render

Virus and Spyware Removal

  • Troubleshoot affected Computer/Laptop.
  • Complete Removal of Viruses, Spyware, Malware.
  • Repair related issues (boot problems, blue screens).
  • Verify anti-virus software is installed and updated (install if not available).
  • Install important updates.
  • Verify PC is in working order – suggest additional repairs/upgrades and preventative maintenance.
  • (R500 excl vat)

Data Backup and Transfer

  • Transfer data from old PC to new PC (programs not included, must be installed and software discs provided by user).  Includes documents, pictures, music, favorites/bookmarks, email).
  • Backup data to external hard drive or DVD (up to 9GB on DVD, hard drive and DVD disc not included).
  • Configure data backup schedule to external device (additional backup software may be extra).
  • Optional: Off-Site Data Backup setup.  Schedule files to be backed up online to our secure server.  Setup fee and monthly fees extra.
  • (R600 excl vat)

Printer Setup

  • Setup, configure and test local printer (client supplies printer and necessary cables)
  • Help with any questions you have
  • (R350 excl vat)

Computer Hookup

  • Setup PC or Mac computer for use (monitor, keyboard, mouse and speakers).
  • Verify internet access and setup one email account.
  • Install and configure one external device: printer/scanner/external hard drive (hardware not included).
  • Install one software package (software not included).
  • (R350 excl vat)

Email Setup

  • Setup and configure one existing email account on a computer or mobile device
  • User must have password available
  • Working internet connection is required
  • Troubleshoot existing email account
  • Service includes setup and repair of email client if necessary
  • (R350 excl vat)

Software Install

  • Evaluate software system requirements and PC specifications.
  • Install updates to software if needed.
  • Create desktop shortcuts.
  • Software must be provided by client.
  • (R300 excl vat)

Computer Tune-Up

  • Clean temporary files (internet and system temp files) using specialized software.
  • Verify anti-virus is installed and updated.
  • Disable unneeded/unwanted startup programs.
  • Clean dust from inside PC
  • Verify PC hardware functioning correctly.
  • (R500 excl vat)

Operating System Install (this is a tough one due to customer software, hourly would probably be better)

  • Install one operating system on a working PC – client must supply disc and valid license key
  • Install drivers
  • Install critical updates
  • Test
  • (R500 excl vat)

Wireless Network Setup

  • Install/Configure wireless router – secure wireless signal from intruders.
  • Install/Configure wireless devices – PC, laptop, TV, game console, etc.
  • Secure network.
  • (R400 excl vat)

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